Privacy Policy - Teddington Skip Hire

Welcome to Teddington Skip Hire. We are committed to protecting your personal information and ensuring your experience with us is safe and secure. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our services.

Information We Collect

We collect various types of information to provide and improve our services to you. The information we collect includes:

Personal Identification Information: Name, email address, phone number, and postal address.
Financial Information: Payment details such as credit card information.
Usage Data: Information about how you access and use our services.
Location Data: Geographical location when you request our services.

How We Use Your Information

We utilize the collected data for various purposes, including:

Providing Services: To process your skip hire orders and manage logistics efficiently.
Improving Services: Enhancing our offerings based on your feedback and usage patterns.
Communication: Sending updates about your orders, promotional materials, and important notices.
Security: Protecting against unauthorized access and ensuring the integrity of our services.

Legal Basis for Processing

Our legal basis for collecting and processing your information includes:

Consent: You have given us explicit permission to use your data for specific purposes.
Contractual Necessity: Processing is necessary to fulfill our contractual obligations to you.
Legitimate Interests: Processing is essential for our legitimate business interests, provided it does not override your rights.

Data Sharing and Disclosure

We value your privacy and do not sell your personal information to third parties. However, we may share your data in the following circumstances:

Service Providers: Trusted third parties who assist us in delivering our services.
Legal Requirements: Compliance with legal obligations or in response to lawful requests by authorities.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Data Security

We implement robust security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of sensitive information.
Secure storage systems with restricted access.
Regular security assessments and updates.

Despite our efforts, no method of transmission over the internet or electronic storage is entirely secure. Therefore, we cannot guarantee absolute security.

Your Rights

Under applicable data protection laws, you have certain rights regarding your personal information, including:

Access: Requesting a copy of the personal data we hold about you.
Correction: Rectifying inaccurate or incomplete information.
Deletion: Requesting the removal of your data, subject to certain conditions.
Restriction: Limiting the processing of your personal data.
Data Portability: Receiving your data in a structured, machine-readable format.
Objection: Opposing the processing of your data in certain scenarios.

To exercise these rights, please follow the procedures outlined in our Terms of Service.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our services. Cookies are small data files stored on your device. You can manage your cookie preferences through your browser settings.

Essential Cookies: Necessary for the website to function properly.
Performance Cookies: Collect anonymous data to improve website performance.
Functional Cookies: Remember your preferences and settings.
Advertising Cookies: Track your browsing habits for personalized advertisements.

You can choose to disable cookies, but this may affect the functionality of our services.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website. Your continued use of our services after the changes signifies your acceptance of the updated policy.

Links to Other Websites

Our services may contain links to external websites that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any external sites you visit.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country of residence. We take appropriate measures to ensure that your data remains protected in accordance with this Privacy Policy and applicable data protection laws.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Legal Compliance

We comply with all applicable data protection and privacy laws. If you have any questions or concerns about our privacy practices or this policy, please refer to our Terms of Service.

Effective Date

This Privacy Policy is effective as of April 27, 2024.